Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.spliffstore.eu (the “Site”) or make a purchase from it.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies that we use. We have listed them here so that you can choose whether or not you wish to accept them.

_session_id, unique session token, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracker to record the number of visits.

_shopify_uniq, no data held, expires at midnight (relative to the visitor’s location) of the following day. Counts the number of visits to a store by a single customer.

cart, unique token, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session token

storefront_digest, unique token, indefinite if the store has a password, used to determine whether the current visitor has access.
- “Log files” track activity on the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your date and time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files that record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, your billing address, your shipping address, your payment information (including your credit card numbers), your email address and your telephone number. We refer to this information as “Order Information”.


When we use the expression “Personal Information” in this Privacy Policy, we are referring both to Device Information and to Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging the shipping of your order and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
screen for potential fraud or risk; and
where this is in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect (in particular your IP address) to screen for potential fraud or risk and, more generally, to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties that help us use it for the purposes described above. For example, we use Shopify to host our online store – you can read more about how Shopify uses your Personal Information on the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information on the following page: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or any other lawful request for information that we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

SOME COMMON LINKS:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact details provided below.
Additionally, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations towards you (for example, if you place an order on the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.


DATA RETENTION

When you place an order through the Site, we keep your Order Information in our records unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us by email at [email protected] or by post at the following address:

OLAB - 42 Rue De l'Aiguillerie, Montpellier, Hérault, 34000, France